Reconnect Your Microsoft Account

Category: Connections & Integrations Audience: Users with an existing Microsoft connection Suggested slug: reconnect-microsoft-account-dialogica

Dialogica may occasionally ask you to reconnect your Microsoft account.

This can happen after a password change, a security-policy change, a Microsoft sign-in requirement, an administrator change to application permissions, or when an existing session needs to be renewed.

Reconnect Microsoft

1. Open Dialogica.
2. Open Settings > Connections.
3. Find Microsoft.
4. Select Reconnect.
5. Complete the Microsoft sign-in process in your browser.
6. Return to Dialogica and confirm that Microsoft shows Connected.

[INSERT SCREENSHOT: Microsoft connection showing Reconnect or Needs attention]

Still unable to reconnect?

If Microsoft displays an administrator approval message or Dialogica continues to show the connection as unavailable, contact your IT administrator or Dialogica Support.