GETTING STARTED

Update Dialogica

Keep Dialogica current with the latest improvements, fixes, and security updates.

Category: Getting Started   |    Audience: All users   |   Suggested slug: update-dialogica

Before you begin

• Finish any active recording, transcription, or other work in progress before starting the update.
• Make sure your device is connected to the internet.
• On macOS, confirm that Dialogica appears in Finder > Applications.

Where updates appear

Dialogica checks for available updates. You can begin an update from either of these locations:

• The Update available card shown in the corner of the app.
• Settings, under App version.

Option 1: Use the update notification

When an update is ready, Dialogica displays an Update available card in the corner of the app.

Select Update to begin installing the available version.

Step 1  |   Select Update

Click Update on the notification card.

Step 2  |   Allow the update to install

Keep Dialogica open while the update is prepared. Follow any prompt that appears on your screen.

Step 3  |   Reopen Dialogica

The app may close during installation. If it does not reopen automatically, open Dialogica again when the update is complete.

Option 2: Check from Settings

You can also check for updates manually from the App version section in Dialogica Settings.

The App version section shows your installed version and any update ready to install.

Step 1  |   Open Settings

In Dialogica, open Settings and locate App version.

Step 2  |   Check for an update

Select Check for updates. If a newer version is available, it will appear below your current version.

Step 3  |   Download and install

Select Download & Install, then allow the update to finish.

Confirm the update

After Dialogica reopens, return to Settings > App version. The version shown should match the version you installed.

If no update is available, Dialogica is already current or the newest release has not yet been made available to your device.

If you use a Mac

Step 1  |   Quit Dialogica

Close Dialogica completely.

Step 2  |   Move the app

Open Finder and move Dialogica into the Applications folder. If you opened Dialogica from a downloaded installer, drag Dialogica to Applications first.

Step 3  |   Open the installed copy

Open Finder > Applications, then open Dialogica from there and try the update again.

Troubleshooting

• The update does not appear: Select Check for updates, confirm that you are online, then quit and reopen Dialogica.
• The update will not install on macOS: Confirm that the app is in Applications and is not running from Downloads or the installer image.
• The version did not change: Restart Dialogica and check App version again. If needed, run Download & Install one more time.
• A security or administrator prompt appears: Follow your organization's approved process. Do not disable antivirus, endpoint protection, or other security controls.

Need help?

Contact Dialogica Support and include your operating system, the version shown under App version, the version you are trying to install, and a screenshot of any message you receive.